Vetspire incident

Medication Label: Cursor Lag Detected in Instruction Field

Minor Resolved View vendor source →

Vetspire experienced a minor incident on November 19, 2025 affecting Medication Label, lasting 21h 10m. The incident has been resolved; the full update timeline is below.

Started
Nov 19, 2025, 02:57 PM UTC
Resolved
Nov 20, 2025, 12:07 PM UTC
Duration
21h 10m
Detected by Pingoru
Nov 19, 2025, 02:57 PM UTC

Affected components

Medication Label

Update timeline

  1. investigating Nov 19, 2025, 02:57 PM UTC

    We are investigating reports of limited or unavailable access to the listed Vetspire feature(s).

  2. identified Nov 19, 2025, 04:34 PM UTC

    We have identified the cause of this issue and are working to implement a fix.

  3. monitoring Nov 19, 2025, 09:58 PM UTC

    We have implemented a fix for the issue raised earlier today, and will continue to monitor.

  4. resolved Nov 20, 2025, 12:07 PM UTC

    We implemented a fix for the issue raised yesterday regarding prescription labels.