Vetspire incident

SEV 2- Encounter Vitals Weight Type is Defaulting to LBs When Unit Is Blank

Minor Resolved View vendor source →

Vetspire experienced a minor incident on December 3, 2025 affecting Encounters, lasting 6h 17m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2025, 03:27 PM UTC
Resolved
Dec 03, 2025, 09:44 PM UTC
Duration
6h 17m
Detected by Pingoru
Dec 03, 2025, 03:27 PM UTC

Affected components

Encounters

Update timeline

  1. investigating Dec 03, 2025, 03:27 PM UTC

    We are investigating reports of limited or unavailable access to the listed Vetspire feature(s). We will update this page once we identify the full impact of this issue. - Patient Weight

  2. investigating Dec 03, 2025, 03:27 PM UTC

    We are continuing to investigate this issue.

  3. identified Dec 03, 2025, 05:25 PM UTC

    We have identified the cause of this issue and are working to implement a fix.

  4. monitoring Dec 03, 2025, 07:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Dec 03, 2025, 09:44 PM UTC

    This incident has been resolved.