Vetspire incident

Sporadic Warning Connection Lost Errors while in encounters

Minor Resolved View vendor source →

Vetspire experienced a minor incident on February 25, 2026 affecting Encounters, lasting 6h 6m. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2026, 07:42 PM UTC
Resolved
Feb 26, 2026, 01:49 AM UTC
Duration
6h 6m
Detected by Pingoru
Feb 25, 2026, 07:42 PM UTC

Affected components

Encounters

Update timeline

  1. investigating Feb 25, 2026, 07:42 PM UTC

    We are aware of and actively investigating an issue where error messages may appear in Encounters.

  2. identified Feb 25, 2026, 08:10 PM UTC

    We have identified the cause of this issue and are working to implement a fix.

  3. monitoring Feb 25, 2026, 09:48 PM UTC

    We have released a fix for this issue and are continuing to closely monitor performance of Vetspire features. We will update this page when the issue is resolved.

  4. resolved Feb 26, 2026, 01:49 AM UTC

    This incident has been resolved.