Vetspire experienced a major incident on March 30, 2026 affecting Vetspire AI, lasting 4h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Vetspire AI
Update timeline
- identified Mar 30, 2026, 03:47 PM UTC
The third-party AI provider, ANTHROPIC, is currently experiencing an outage that is affecting several PIMS, including Vetspire.
- monitoring Mar 30, 2026, 06:26 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 30, 2026, 07:50 PM UTC
All scribe notes and patient summaries created during the Anthropic's outage were safely stored and have now been processed. Your scribe notes from recordings created during the outage are now ready for review. You can access them by returning to the Encounter page and syncing your notes.
- resolved Mar 30, 2026, 08:30 PM UTC
This incident has been resolved.