Vetspire experienced a major incident on March 30, 2026 affecting IDEXX VetConnectPlus & In-House Labs, lasting 1d 22h. The incident has been resolved; the full update timeline is below.
Affected components
IDEXX VetConnectPlus & In-House Labs
Update timeline
- identified Mar 30, 2026, 03:43 PM UTC
IDEXX is currently experiencing an outage that is affecting several PIMS, including Vetspire. Please contact IDEXX for more information
- monitoring Mar 30, 2026, 08:13 PM UTC
IDEXX is reporting that a fix has been implemented and they are monitoring the results.
- monitoring Mar 31, 2026, 01:09 AM UTC
IDEXX has reported that a fix has been implemented, and they are continuing to monitor the results.
- resolved Apr 01, 2026, 02:27 PM UTC
This incident has been marked as resolved by Idexx.