Vetspire incident

3rd party outage:Freshworks chat

Minor Resolved View vendor source →

Vetspire experienced a minor incident on July 17, 2026 affecting Freshdesk, lasting 2d 17h. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2026, 08:08 PM UTC
Resolved
Jul 20, 2026, 01:36 PM UTC
Duration
2d 17h
Detected by Pingoru
Jul 17, 2026, 08:08 PM UTC

Affected components

Freshdesk

Update timeline

  1. investigating Jul 17, 2026, 08:08 PM UTC

    Freshworks is currently experiencing an outage affecting the chat feature that is affecting several PIMS, including Vetspire.

  2. resolved Jul 20, 2026, 01:36 PM UTC

    This incident has been resolved.