Vetspire incident

Medication Modal: Dose Dropdown units do not match Product "Units of Measurement" list

Notice Resolved View vendor source →

Vetspire experienced a notice incident on May 6, 2026 affecting Medication Label, lasting 4d 22h. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 12:17 PM UTC
Resolved
May 11, 2026, 11:06 AM UTC
Duration
4d 22h
Detected by Pingoru
May 06, 2026, 12:17 PM UTC

Affected components

Medication Label

Update timeline

  1. investigating May 06, 2026, 12:17 PM UTC

    We are currently investigating an issue within the Medication Modal where the Dose dropdown may not display the full list of available units of measurement. Note: This does not affect default units, which continue to display correctly when a product is ordered.

  2. identified May 07, 2026, 11:26 AM UTC

    We have identified the cause of this issue and are working to implement a fix.

  3. identified May 07, 2026, 11:27 AM UTC

    We are continuing to work on a fix for this issue.

  4. identified May 08, 2026, 11:20 AM UTC

    A fix has been deployed to our testing environment and is currently being verified. We will provide a further update once it is ready to be released.

  5. resolved May 11, 2026, 11:06 AM UTC

    This issue has been resolved. If you continue to experience any issues, please log out and back into Vetspire.