Vetcove incident

Platform Outage

Minor Resolved View vendor source →
Started
Feb 18, 2026, 03:05 AM UTC
Resolved
Feb 18, 2026, 03:05 AM UTC
Duration
Detected by Pingoru
Feb 18, 2026, 03:05 AM UTC

Affected components

Clinic Procurement PlatformClinic Prescription Management Platform

Update timeline

  1. investigating Feb 18, 2026, 01:57 AM UTC

    Status: Investigating We are currently monitoring Heroku platform issues (https://status.salesforce.com/incidents/20003708) that are causing downstream affects with integration.vetcove.com. During this time, all connections with external PIMs are impacted (writeback, reading updates). We will add updates as we can Affected components Clinic Procurement Platform (Degraded performance) Clinic Prescription Management Platform (Degraded performance)

  2. monitoring Feb 18, 2026, 02:58 AM UTC

    Status: Monitoring Site traffic has resumed. Platform incident is still ongoing (https://status.salesforce.com/incidents/20003708) Affected components Clinic Procurement Platform (Operational) Clinic Prescription Management Platform (Operational)

  3. resolved Feb 18, 2026, 03:05 AM UTC

    Status: Resolved Incident is resolved https://status.salesforce.com/incidents/20003708 Affected components Clinic Procurement Platform (Operational) Clinic Prescription Management Platform (Operational)

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