Vetcove experienced a minor incident on February 18, 2026 affecting Clinic Procurement Platform and Clinic Prescription Management Platform, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 18, 2026, 01:57 AM UTC
Status: Investigating We are currently monitoring Heroku platform issues (https://status.salesforce.com/incidents/20003708) that are causing downstream affects with integration.vetcove.com. During this time, all connections with external PIMs are impacted (writeback, reading updates). We will add updates as we can Affected components Clinic Procurement Platform (Degraded performance) Clinic Prescription Management Platform (Degraded performance)
- monitoring Feb 18, 2026, 02:58 AM UTC
Status: Monitoring Site traffic has resumed. Platform incident is still ongoing (https://status.salesforce.com/incidents/20003708) Affected components Clinic Procurement Platform (Operational) Clinic Prescription Management Platform (Operational)
- resolved Feb 18, 2026, 03:05 AM UTC
Status: Resolved Incident is resolved https://status.salesforce.com/incidents/20003708 Affected components Clinic Procurement Platform (Operational) Clinic Prescription Management Platform (Operational)