Veson Nautical Outage History

Veson Nautical is up right now

Veson Nautical had 45 outages in the last 2 years totaling 78h 31m of downtime — averaging 1.8 incidents per month.

There were 45 Veson Nautical outages since June 9, 2025 totaling 78h 31m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.veson.com

Critical October 15, 2026

Veson Platform Web Application - Outage

Detected by Pingoru
Oct 15, 2026, 08:36 AM UTC
Resolved
Oct 15, 2026, 09:52 AM UTC
Duration
1h 16m
Affected: Web Application
Timeline · 4 updates
  1. investigating Oct 15, 2026, 08:36 AM UTC

    We are aware that some customers are unable to access the Veson Platform Web Application. We are actively investigating the issue and will update when we have further details.

  2. identified Oct 15, 2026, 09:43 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 15, 2026, 09:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 15, 2026, 09:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 29, 2026

Email processing delay in production

Detected by Pingoru
Sep 29, 2026, 11:51 AM UTC
Resolved
Sep 29, 2026, 02:22 PM UTC
Duration
2h 31m
Affected: Email Processing
Timeline · 4 updates
  1. investigating Sep 29, 2026, 11:51 AM UTC

    We are currently investigating this issue.

  2. identified Sep 29, 2026, 11:51 AM UTC

    We have identified the issue and we are working on a fix

  3. monitoring Sep 29, 2026, 12:36 PM UTC

    The issue has been mitigated and we are currently processing pending emails

  4. resolved Sep 29, 2026, 02:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 21, 2026

Degraded Performance

Detected by Pingoru
Sep 21, 2026, 10:01 AM UTC
Resolved
Sep 21, 2026, 10:17 AM UTC
Duration
16m
Affected: Web ApplicationAPIs
Timeline · 2 updates
  1. monitoring Sep 21, 2026, 10:01 AM UTC

    Our monitoring systems have identified a degraded performance, we have applied a fix and are monitoring the effect

  2. resolved Sep 21, 2026, 10:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 15, 2026

IMOS Platform Messaging Service - Delayed outbound email delivery in US region

Detected by Pingoru
Sep 15, 2026, 03:48 PM UTC
Resolved
Sep 15, 2026, 04:21 PM UTC
Duration
32m
Affected: Messaging ServicesWeb Application
Timeline · 3 updates
  1. identified Sep 15, 2026, 03:48 PM UTC

    We are aware that some customers may be experiencing delayed outbound email notification delivery within the IMOS Platform Messaging Service. We are actively investigating the issue and will update when we have further details.

  2. monitoring Sep 15, 2026, 04:18 PM UTC

    A fix has been implemented and we are monitoring the situation. Outbound email delivery has resumed. Email sent via the messaging service between 4:00 UTC and 16:04 UTC may have failed delivery. Please reach out to Veson Support if you need assistance re-sending email.

  3. resolved Sep 15, 2026, 04:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 9, 2026

IMOS Platform Web Application - Service degraded

Detected by Pingoru
Sep 09, 2026, 08:02 AM UTC
Resolved
Sep 09, 2026, 01:24 PM UTC
Duration
5h 22m
Affected: Web Application
Timeline · 4 updates
  1. investigating Sep 09, 2026, 08:02 AM UTC

    We are aware that some customers are experiencing session timeouts within the IMOS Platform Web Application. We are actively investigating the issue and will update when we have further details.

  2. identified Sep 09, 2026, 09:56 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 09, 2026, 01:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 09, 2026, 01:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 31, 2026

Microsoft Exchange Online outage impacting both inbound and outbound email

Detected by Pingoru
Aug 31, 2026, 08:30 PM UTC
Resolved
Sep 01, 2026, 07:09 AM UTC
Duration
10h 38m
Affected: Email InboundEmail Outbound
Timeline · 5 updates
  1. investigating Aug 31, 2026, 08:30 PM UTC

    Customers may experience delays in receiving emails or failures when sending them due to an ongoing Microsoft Exchange Online incident

  2. identified Aug 31, 2026, 09:32 PM UTC

    We are monitoring Microsoft Exchange Online status page and we will provide update as soon as possible

  3. identified Aug 31, 2026, 10:09 PM UTC

    We are continuing to monitor Microsoft Exchange Online status page and we will provide update as soon as possible

  4. monitoring Sep 01, 2026, 05:31 AM UTC

    Microsoft confirms that mail flow is working as expected. We are monitoring the situation

  5. resolved Sep 01, 2026, 07:09 AM UTC

    We're no longer seeing issues on the Microsoft side, and all pending emails have now been processed.

Read the full incident report →

Major August 31, 2026

US-EAST-1 Snowflake region service is degraded

Detected by Pingoru
Aug 31, 2026, 05:49 PM UTC
Resolved
Aug 31, 2026, 08:36 PM UTC
Duration
2h 46m
Affected: Data Lake
Timeline · 4 updates
  1. identified Aug 31, 2026, 05:49 PM UTC

    Clients with Datalake environments hosted in the US-EAST-1 region may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data. We are actively monitoring Snowflake service updates for the region.

  2. monitoring Aug 31, 2026, 08:20 PM UTC

    Snowflake is showing all systems operational in the US-EAST-1 region. We are reviewing the US-EAST-1 account and will provide an update shortly.

  3. monitoring Aug 31, 2026, 08:35 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 31, 2026, 08:36 PM UTC

    Successful ingestion of into all Datalake environments in the US-EAST-1 region has been confirmed.

Read the full incident report →

Major August 18, 2026

Shipfix - Platform is experiencing some slowness

Detected by Pingoru
Aug 18, 2026, 09:33 AM UTC
Resolved
Aug 18, 2026, 09:49 AM UTC
Duration
16m
Affected: Email APIEmail InboundEmail OutboundEmail ProcessingMarket MonitorMapsData InsightsVessel & Port Directory
Timeline · 2 updates
  1. monitoring Aug 18, 2026, 09:33 AM UTC

    We noticed some slowness for few minutes. A fix has been provided. We are closely monitoring the incident.

  2. resolved Aug 18, 2026, 09:49 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 14, 2026

Delays when receiving/sending emails

Detected by Pingoru
Aug 14, 2026, 05:11 AM UTC
Resolved
Aug 14, 2026, 05:38 AM UTC
Duration
27m
Affected: Email InboundEmail Outbound
Timeline · 5 updates
  1. investigating Aug 14, 2026, 05:11 AM UTC

    We are currently investigating this issue.

  2. identified Aug 14, 2026, 05:12 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Aug 14, 2026, 05:20 AM UTC

    The issue is now resolved and we are actively catching up on the delay.

  4. monitoring Aug 14, 2026, 05:33 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 14, 2026, 05:38 AM UTC

    This incident has been resolved.

Read the full incident report →

Major July 17, 2026

Shipfix platform is unavailable

Detected by Pingoru
Jul 17, 2026, 09:44 AM UTC
Resolved
Jul 17, 2026, 09:57 AM UTC
Duration
13m
Timeline · 3 updates
  1. identified Jul 17, 2026, 09:44 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jul 17, 2026, 09:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 17, 2026, 09:57 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 14, 2026

VesselsValue Web Application and API

Detected by Pingoru
Jul 14, 2026, 09:00 AM UTC
Resolved
Jul 14, 2026, 09:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Jul 14, 2026, 09:12 AM UTC

    Our systems alerted us to a degraded platform between at 8:45am, the issue was quickly resolved and will continue monitoring.

Read the full incident report →

Minor July 1, 2026

Degraded performance on Shipfix platform

Detected by Pingoru
Jul 01, 2026, 08:38 AM UTC
Resolved
Jul 01, 2026, 09:44 AM UTC
Duration
1h 6m
Affected: Email APIEmail InboundEmail OutboundEmail Processing
Timeline · 4 updates
  1. investigating Jul 01, 2026, 08:38 AM UTC

    We are currently investigating this issue.

  2. identified Jul 01, 2026, 08:41 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 01, 2026, 09:10 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 01, 2026, 09:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 29, 2026

Emails are stuck in processing for Shipfix

Detected by Pingoru
Jun 29, 2026, 03:42 PM UTC
Resolved
Jun 29, 2026, 04:58 PM UTC
Duration
1h 16m
Affected: Email Processing
Timeline · 4 updates
  1. identified Jun 29, 2026, 03:42 PM UTC

    We have identified the issue and emails are being processed again at the moment

  2. identified Jun 29, 2026, 03:42 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jun 29, 2026, 04:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 29, 2026, 04:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 17, 2026

IMOS Platform Web Application - Outage for US customers

Detected by Pingoru
Jun 17, 2026, 09:34 PM UTC
Resolved
Jun 17, 2026, 09:43 PM UTC
Duration
8m
Affected: Web Application
Timeline · 3 updates
  1. investigating Jun 17, 2026, 09:34 PM UTC

    We are aware that customers with a home region in the US are unable to access the IMOS Platform Web Application. We are actively investigating the issue and will update when we have further details.

  2. monitoring Jun 17, 2026, 09:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 17, 2026, 09:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 12, 2026

IMOS Platform Web Application - Performance degraded for some EU customers

Detected by Pingoru
Jun 12, 2026, 02:09 PM UTC
Resolved
Jun 12, 2026, 05:15 PM UTC
Duration
3h 6m
Affected: Web Application
Timeline · 4 updates
  1. investigating Jun 12, 2026, 02:09 PM UTC

    We are aware that some customers in the EU region may be experiencing performance degradation within the IMOS Platform Web Application. We are actively investigating the issue and will update when we have further details.

  2. identified Jun 12, 2026, 02:30 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 12, 2026, 03:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 12, 2026, 05:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 8, 2026

Shipfix performance issue in production

Detected by Pingoru
Jun 08, 2026, 01:40 PM UTC
Resolved
Jun 08, 2026, 01:56 PM UTC
Duration
16m
Affected: Email APIEmail InboundEmail OutboundEmail ProcessingMarket MonitorMapsData InsightsVessel & Port Directory
Timeline · 3 updates
  1. investigating Jun 08, 2026, 01:40 PM UTC

    We are currently investigating some performance issue in production

  2. monitoring Jun 08, 2026, 01:50 PM UTC

    A fix has been implemented in production and we are now monitoring the platform

  3. resolved Jun 08, 2026, 01:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 8, 2026

Veslink Voyage Reporting - Form processing delayed

Detected by Pingoru
Jun 08, 2026, 09:00 AM UTC
Resolved
Jun 08, 2026, 10:27 AM UTC
Duration
1h 27m
Affected: APIsVeslink Voyage Reporting
Timeline · 4 updates
  1. investigating Jun 08, 2026, 10:19 AM UTC

    We are aware that some customers are experiencing delayed form processing within Veslink Voyage Reporting. We are actively investigating the issue and will update when we have further details.

  2. identified Jun 08, 2026, 10:20 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 08, 2026, 10:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 08, 2026, 10:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Major June 5, 2026

Veslink API - Increased error rate on DaDesk notifications

Detected by Pingoru
Jun 05, 2026, 10:07 AM UTC
Resolved
Jun 05, 2026, 11:07 AM UTC
Duration
1h
Affected: APIs
Timeline · 3 updates
  1. investigating Jun 05, 2026, 10:07 AM UTC

    We are observing a heightened error rate on the Veslink API DaDesk notifications. We are actively investigating the issue and will update when we have further details.

  2. identified Jun 05, 2026, 10:21 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 05, 2026, 11:07 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 2, 2026

IMOS Platform Web Application - Service degraded for some EU customers

Detected by Pingoru
Jun 02, 2026, 01:35 PM UTC
Resolved
Jun 02, 2026, 05:46 PM UTC
Duration
4h 11m
Affected: Web Application
Timeline · 3 updates
  1. investigating Jun 02, 2026, 01:35 PM UTC

    We are aware that some customers in the European Union (EU) region are experiencing service degradation within the IMOS Platform Web Application. We are actively investigating the issue and will update when we have further details.

  2. monitoring Jun 02, 2026, 01:45 PM UTC

    The service impact has subsided and we are monitoring.

  3. resolved Jun 02, 2026, 05:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 30, 2026

Shipfix - Emails not loading

Detected by Pingoru
Apr 30, 2026, 01:26 PM UTC
Resolved
Apr 30, 2026, 03:42 PM UTC
Duration
2h 15m
Affected: Email APIEmail InboundEmail OutboundEmail Processing
Timeline · 4 updates
  1. investigating Apr 30, 2026, 01:26 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 30, 2026, 01:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 30, 2026, 01:58 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 30, 2026, 03:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 24, 2026

Shipfix - issues sending/receiving email

Detected by Pingoru
Mar 24, 2026, 04:13 AM UTC
Resolved
Mar 24, 2026, 04:58 AM UTC
Duration
45m
Affected: Email InboundEmail Outbound
Timeline · 4 updates
  1. investigating Mar 24, 2026, 04:13 AM UTC

    We are aware that some clients may be experiencing sending or receiving emails in the Shipfix platform. We will update with further details as our investigation continues.

  2. identified Mar 24, 2026, 04:35 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 24, 2026, 04:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 24, 2026, 04:58 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 19, 2026

IMOS X - Service degraded

Detected by Pingoru
Mar 19, 2026, 12:02 PM UTC
Resolved
Mar 19, 2026, 08:54 PM UTC
Duration
8h 51m
Affected: Web ApplicationAPIsClaims CoCaptain
Timeline · 3 updates
  1. identified Mar 19, 2026, 12:02 PM UTC

    We are experiencing degraded performance affecting IMOS X UI and workflows, including delayed processing and intermittent errors. Our team is actively investigating and working to resolve the issue.

  2. monitoring Mar 19, 2026, 02:45 PM UTC

    We have mitigated the performance issue and are continuing to monitor.

  3. resolved Mar 19, 2026, 08:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 2, 2026

IMOS - UAE region impacted by military action and AWS outage

Detected by Pingoru
Mar 02, 2026, 09:32 AM UTC
Resolved
Mar 03, 2026, 03:16 PM UTC
Duration
1d 5h
Affected: Web ApplicationAPIsMessaging Services
Timeline · 6 updates
  1. investigating Mar 02, 2026, 09:32 AM UTC

    We are aware that some customers hosted in the UAE (me-central-1) region are unable to access the IMOS Platform Web Application. Amazon Web Services (AWS) is currently experiencing an outage affecting multiple datacenters in the region (see https://health.aws.amazon.com/health/status for details). We are actively investigating the issue and will update when we have further details.

  2. identified Mar 02, 2026, 09:32 AM UTC

    We are working with AWS to understand the scope of the incident and determine a possible timeline for recovery.

  3. identified Mar 02, 2026, 01:11 PM UTC

    There is a significant outage affecting AWS's UAE (me-central-1) region - two of the three isolated availability zones are offline. One availability zone was struck by objects that created sparks and fire, and another zone is experiencing a localized power outage. Having two out of three availability zones in the UAE offline at the same time is unprecedented. At this time, all IMOS clients hosted in the UAE (me-central-1) region are offline as a result. We have not received an update from AWS since 10:53 AM UTC and we will continue to update as we receive more news.

  4. identified Mar 02, 2026, 03:34 PM UTC

    The ongoing military conflict in the Middle East has directly impacted AWS operations in the United Arab Emirates. AWS's latest update is that the major outage in the me-central-1 (UAE) region will take at least a day to recover as facilities, power and cooling systems require extensive repairs. Further updates are available directly from AWS at https://health.aws.amazon.com/health/status. We will also update the status page when we have more information. Veson will be in direct contact with affected clients to discuss disaster recovery options.

  5. monitoring Mar 02, 2026, 10:40 PM UTC

    AWS have partially restored service in the UAE region, and IMOS is now back online. We are continuing to monitor the situation closely, as not all services are fully restored and others are displaying signs of intermittent recovery. Our leadership team will be in touch with affected clients over the coming days to discuss options.

  6. resolved Mar 03, 2026, 03:16 PM UTC

    IMOS has been stable in the UAE region for 12+ hours. We are closing this incident, and will be closely monitoring activities in the UAE over the next several days.

Read the full incident report →