Veson Nautical incident
IMOS Platform Messaging Service - Delayed outbound email delivery in US region
Resolved after 32 minutes, affecting Messaging Services and Web Application, on September 15, 2026.
A fix has been implemented and we are monitoring the situation. Outbound email delivery has resumed. Email sent via the messaging service between 4:00 UTC and 16:04 UTC may have failed delivery. Please reach out to Veson Support if you need assistance re-sending email.
Affected components
Update timeline
- identified Sep 15, 2026, 03:48 PM UTC
We are aware that some customers may be experiencing delayed outbound email notification delivery within the IMOS Platform Messaging Service. We are actively investigating the issue and will update when we have further details.
- monitoring Sep 15, 2026, 04:18 PM UTC
A fix has been implemented and we are monitoring the situation. Outbound email delivery has resumed. Email sent via the messaging service between 4:00 UTC and 16:04 UTC may have failed delivery. Please reach out to Veson Support if you need assistance re-sending email.
- resolved Sep 15, 2026, 04:21 PM UTC
This incident has been resolved.
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