Resolved after 8 hours 51 minutes, affecting Web Application and APIs and 1 more, on March 19, 2026.
We have mitigated the performance issue and are continuing to monitor.
Affected components
Web ApplicationAPIsClaims CoCaptain
Update timeline
- identified Mar 19, 2026, 12:02 PM UTC
We are experiencing degraded performance affecting IMOS X UI and workflows, including delayed processing and intermittent errors. Our team is actively investigating and working to resolve the issue.
- monitoring Mar 19, 2026, 02:45 PM UTC
We have mitigated the performance issue and are continuing to monitor.
- resolved Mar 19, 2026, 08:54 PM UTC
This incident has been resolved.
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