Resolved after 45 minutes, affecting Email Inbound and Email Outbound, on March 24, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Email InboundEmail Outbound
Update timeline
- investigating Mar 24, 2026, 04:13 AM UTC
We are aware that some clients may be experiencing sending or receiving emails in the Shipfix platform. We will update with further details as our investigation continues.
- identified Mar 24, 2026, 04:35 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 24, 2026, 04:49 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 24, 2026, 04:58 AM UTC
This incident has been resolved.
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