Veson Nautical incident

Shipfix platform is unavailable

Resolved after 1 hour 38 minutes, affecting Email API and Email Inbound and 1 more, on July 16, 2026.

monitoring Jul 16, 2026, 09:01 AM UTC

The fix has been deployed and the platform is now accessible. We are monitoring closely the platform

Started
Jul 16, 2026, 08:02 AM UTC
Resolved
Jul 16, 2026, 09:40 AM UTC
Duration
1h 38m
Detected by Pingoru
Jul 16, 2026, 08:02 AM UTC

Affected components

Email APIEmail InboundEmail OutboundEmail ProcessingMarket MonitorMapsData InsightsVessel & Port Directory

Update timeline

  1. investigating Jul 16, 2026, 08:02 AM UTC

    We are currently investigating this issue.

  2. identified Jul 16, 2026, 08:04 AM UTC

    We have identified the issue and the team is working on a fix

  3. monitoring Jul 16, 2026, 09:01 AM UTC

    The fix has been deployed and the platform is now accessible. We are monitoring closely the platform

  4. resolved Jul 16, 2026, 09:40 AM UTC

    The platform is now stable and a root cause analysis will be conducted soon

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