Veson Nautical incident
Veson Platform - Insights Outage all clients and Datalake 2 outage for EU clients
Resolved after 3 hours 30 minutes, affecting Data Lake and Insights, on October 21, 2026.
We are seeing Insights pages for Veson Platform load and Datalake 2 beginning to respond normally. We are continuing to monitor the third party outage for full resolution.
Affected components
Update timeline
- investigating Oct 21, 2026, 07:57 PM UTC
We are aware that some customers are unable to load Veson Platform dashboards for Vessel and Bunker Insights. We are actively investigating the issue and will update when we have further details.
- identified Oct 21, 2026, 08:10 PM UTC
The issue has been identified as a third party outage which is causing Insights Dashboard not to load in Veson Platform. This is also impacting DataLake 2 clients who are based in the EU region.
- monitoring Oct 21, 2026, 08:12 PM UTC
We are continuing to monitor the third party outage and will update as soon as issues with Insights and Datalake 2 have subsided.
- monitoring Oct 21, 2026, 09:15 PM UTC
We are seeing Insights pages for Veson Platform load and Datalake 2 beginning to respond normally. We are continuing to monitor the third party outage for full resolution.
- resolved Oct 21, 2026, 11:28 PM UTC
This incident has been resolved.
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