Veson Nautical incident

Degraded performance for mailboxes connected using Imap

Resolved after 51 minutes, affecting Email API and Email Inbound and 1 more, on August 14, 2025.

resolved Aug 14, 2025, 11:42 AM UTC

The issue was identified and has been fixed. Impacted clients should see service return to normal.

Started
Aug 14, 2025, 10:51 AM UTC
Resolved
Aug 14, 2025, 11:42 AM UTC
Duration
51m
Detected by Pingoru
Aug 14, 2025, 10:51 AM UTC

Affected components

Email APIEmail InboundEmail OutboundEmail Processing

Update timeline

  1. investigating Aug 14, 2025, 10:51 AM UTC

    We are aware of some slowness in receiving emails on mailboxes connected using IMAP. Our team is currently investigating.

  2. resolved Aug 14, 2025, 11:42 AM UTC

    The issue was identified and has been fixed. Impacted clients should see service return to normal.

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