Veson Nautical incident
Data Lake (Snowflake) - Delayed updates and query failures in US region
Resolved after 9 hours 16 minutes, affecting Data Lake, on October 20, 2025.
Snowflake's incident has been resolved, and we have confirmed queries are working and changes are being processed for Snowflake-based Data Lake environments in the US.
Affected components
Update timeline
- monitoring Oct 20, 2025, 01:11 PM UTC
We are aware that some customers may be experiencing delays in receiving updates in their Snowflake-based Data Lake environments located in the US. This is caused by service issues at Snowflake related to widespread Amazon issues today, and is being tracked by Snowflake in https://status.snowflake.com/incidents/gvmvnx7lyxjj. We are actively monitoring the issue and will update when we have further details.
- monitoring Oct 20, 2025, 02:20 PM UTC
The Snowflake incident has increased in severity, and customers may not be able to query their Data Lake instances hosted in the US Snowflake region. We are continuing to monitor the situation.
- monitoring Oct 20, 2025, 05:31 PM UTC
Snowflake queries are now succeeding intermittently, and incoming data from IMOS Platform is being processed in some cases. We are continuing to monitor the incident and will advise when service is completely recovered.
- resolved Oct 20, 2025, 10:28 PM UTC
Snowflake's incident has been resolved, and we have confirmed queries are working and changes are being processed for Snowflake-based Data Lake environments in the US.
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