Veson Nautical incident

IMOS Platform Messaging Service - SFTP interface failures in EU

Major Resolved View vendor source →

Veson Nautical experienced a major incident on October 31, 2025 affecting Messaging Services, lasting 6h 14m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2025, 11:17 AM UTC
Resolved
Oct 31, 2025, 05:31 PM UTC
Duration
6h 14m
Detected by Pingoru
Oct 31, 2025, 11:17 AM UTC

Affected components

Messaging Services

Update timeline

  1. investigating Oct 31, 2025, 11:17 AM UTC

    We are aware that some customers in the European Union region are experiencing SFTP interface failures within the IMOS Platform Messaging Service. We are actively investigating the issue and will update when we have further details.

  2. identified Oct 31, 2025, 11:31 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 31, 2025, 12:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 31, 2025, 05:31 PM UTC

    This incident has been resolved.