Veson Nautical incident

IMOS Platform Web Application - Service degraded

Resolved after 11 hours 10 minutes, affecting Web Application, on December 2, 2025.

monitoring Dec 02, 2025, 10:34 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 02, 2025, 08:52 AM UTC
Resolved
Dec 02, 2025, 08:02 PM UTC
Duration
11h 10m
Detected by Pingoru
Dec 02, 2025, 08:52 AM UTC

Affected components

Web Application

Update timeline

  1. investigating Dec 02, 2025, 08:52 AM UTC

    We are aware that some customers are experiencing service degradation within the IMOS Platform Web Application. We are actively investigating the issue and will update when we have further details.

  2. identified Dec 02, 2025, 10:13 AM UTC

    The issue has been identified and is limited to a subset of clients in the EU region. We are working to implement a fix now.

  3. monitoring Dec 02, 2025, 10:34 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 02, 2025, 08:02 PM UTC

    This incident has been resolved.

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