Veson Nautical incident
Data Lake - Issues in European Union (caused by Snowflake outage)
Resolved after 11 hours 5 minutes, affecting Data Lake, on December 16, 2025.
As of 15:00 UTC, our vendor Snowflake has indicated that all affected regions used by Data Lake have been restored to normal service. We are no longer seeing alerts.
Affected components
Update timeline
- investigating Dec 16, 2025, 04:14 AM UTC
We are aware that some customers of the Snowflake-based Data Lake may be experiencing problems with Data Lake queries failing in the eu-west-1 (European Union) region, or data being out of date. This is related to an outage at our vendor Snowflake, being tracked at https://status.snowflake.com/incidents/xdxj4klf7sc5. You can follow that incident for further updates, and we will also update this incident when we see service recover.
- resolved Dec 16, 2025, 03:19 PM UTC
As of 15:00 UTC, our vendor Snowflake has indicated that all affected regions used by Data Lake have been restored to normal service. We are no longer seeing alerts.
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