Veson Nautical incident

Data Lake - Issues in European Union (caused by Snowflake outage)

Veson Nautical experienced a major incident on December 16, 2025 affecting Data Lake, lasting 11h 5m. The incident has been resolved; the full update timeline is below.

Started: Dec 16, 2025, 04:14 AM UTC
Resolved: Dec 16, 2025, 03:19 PM UTC
Duration: 11h 5m
Detected by Pingoru: Dec 16, 2025, 04:14 AM UTC

Affected components

Data Lake

Update timeline

investigating Dec 16, 2025, 04:14 AM UTC

We are aware that some customers of the Snowflake-based Data Lake may be experiencing problems with Data Lake queries failing in the eu-west-1 (European Union) region, or data being out of date. This is related to an outage at our vendor Snowflake, being tracked at https://status.snowflake.com/incidents/xdxj4klf7sc5. You can follow that incident for further updates, and we will also update this incident when we see service recover.
resolved Dec 16, 2025, 03:19 PM UTC

As of 15:00 UTC, our vendor Snowflake has indicated that all affected regions used by Data Lake have been restored to normal service. We are no longer seeing alerts.