Verkada incident

Some Viewing Stations are reporting offline in command and displaying a black screen.

Major Resolved View vendor source →

Verkada experienced a major incident on May 27, 2026 affecting Viewing Station, lasting 7h 12m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2026, 10:18 AM UTC
Resolved
May 27, 2026, 05:31 PM UTC
Duration
7h 12m
Detected by Pingoru
May 27, 2026, 10:18 AM UTC

Affected components

Viewing Station

Update timeline

  1. identified May 27, 2026, 10:18 AM UTC

    The issue has been identified and a fix is being implemented. As a workaround, customers can go to the VX's settings page and start a Software Update.

  2. identified May 27, 2026, 10:22 AM UTC

    The issue has been identified and a fix is being implemented. As a workaround, customers can go to the VX's settings page and update the OS.

  3. monitoring May 27, 2026, 03:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 27, 2026, 05:31 PM UTC

    This incident has been resolved.