Verkada incident
Unable to open chat conversations with Verkada Support
Resolved after 8 hours 33 minutes, affecting Verkada Support, on October 20, 2025.
Our 3rd party provider is currently working through an outage. During this time, users will be unable to contact Verkada Support through chat. If you need support, reach out to [email protected] or give us a call: North America: +1 (650) 514-2500 Europe: +44 (0)20 3048 6050 Asia / Pacific: +61 (2725) 99300
Affected components
Update timeline
- identified Oct 20, 2025, 02:37 PM UTC
Our 3rd party provider is currently working through an outage. During this time, users will be unable to contact Verkada Support through chat. If you need support, reach out to [email protected] or give us a call: North America: +1 (650) 514-2500 Europe: +44 (0)20 3048 6050 Asia / Pacific: +61 (2725) 99300
- resolved Oct 20, 2025, 11:10 PM UTC
This incident has been resolved.
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