Verisoul incident

Degraded API performance

Minor Resolved View vendor source →

Verisoul experienced a minor incident on July 24, 2026 affecting Current status by service (Platform), lasting 10h. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2026, 03:10 AM UTC
Resolved
Jul 24, 2026, 01:10 PM UTC
Duration
10h
Detected by Pingoru
Jul 24, 2026, 03:10 AM UTC

Affected components

Current status by service (Platform)

Update timeline

  1. investigating Jul 24, 2026, 03:10 AM UTC

    We’re currently experiencing elevated error rates and increased latency across portions of our API. Affected requests may return HTTP 500 errors or experience slower-than-normal response times. Not all endpoints are impacted, and we are actively investigating the issue.

  2. resolved Jul 24, 2026, 01:10 PM UTC

    API performance has returned to normal. Error rates and latency have recovered, and all endpoints are operating normally. We will continue monitoring the platform to ensure stability.