Verify incident

System Outage

Resolved after 12 hours 44 minutes, affecting SPP and Enterprise Portal and 1 more, on November 30, 2021.

monitoring Nov 30, 2021, 11:14 PM UTC

We are continuing to monitor for any further issues.

Started
Nov 30, 2021, 11:07 AM UTC
Resolved
Nov 30, 2021, 11:52 PM UTC
Duration
12h 44m
Detected by Pingoru
Nov 30, 2021, 11:07 AM UTC

Affected components

SPPEnterprise PortalEmail

Update timeline

  1. investigating Nov 30, 2021, 12:14 PM UTC

    We are currently investigating this issue.

  2. identified Nov 30, 2021, 03:00 PM UTC

    The issue has been identified and a fix is being assessed.

  3. identified Nov 30, 2021, 08:41 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Nov 30, 2021, 09:09 PM UTC

    As we apply a fix for this issue, services are being incrementally restored. Verify Global Email is now available for use.

  5. monitoring Nov 30, 2021, 10:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Nov 30, 2021, 11:14 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Nov 30, 2021, 11:52 PM UTC

    This incident has been resolved.

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