Texas Irving Network Outage
Timeline · 2 updates
- investigating Aug 10, 2026, 12:52 PM UTC
We are currently investigating this issue.
- resolved Aug 10, 2026, 01:05 PM UTC
This incident has been resolved.
Verify Outage History
Verify is up right nowVerify had 8 outages in the last 2 years totaling 164h 47m of downtime, averaging 0.3 incidents per month.
There were 8 Verify outages since March 7, 2025 totaling 164h 47m of downtime. Each is summarised below. Incident details, duration, and resolution information.
Verify Data Center Outage
Affected: SPPEnterprise PortalEmail
Timeline · 4 updates
- investigating May 11, 2026, 04:29 PM UTC
We are currently experiencing a service disruption due to a power outage at our California data center facility. Updates will be provided regularly as the situation progresses, and we will notify you as soon as full service has been restored.
- identified May 11, 2026, 05:16 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 11, 2026, 06:01 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 11, 2026, 06:42 PM UTC
This incident has been resolved.
Verify Global Support Portal Currently Unavailable
Affected: Support*
Timeline · 3 updates
- investigating Mar 20, 2026, 05:43 PM UTC
We are currently investigating this issue.
- identified Mar 20, 2026, 06:06 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 20, 2026, 06:11 PM UTC
This incident has been resolved.
Service Disruption
Affected: SPPEnterprise PortalEmail
Timeline · 4 updates
- investigating Feb 19, 2026, 10:00 PM UTC
We are currently investigating this issue.
- identified Feb 20, 2026, 12:02 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 20, 2026, 12:14 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 20, 2026, 12:31 AM UTC
This incident has been resolved.
Service Temporarily Unavailable
Affected: SPPEnterprise PortalEmail
Timeline · 3 updates
- investigating Jul 27, 2025, 02:37 PM UTC
We're experiencing a temporary service interruption. Our team is working to restore normal operations as quickly as possible. Thank you for your patience.
- monitoring Jul 27, 2025, 04:05 PM UTC
The issue has been resolved and we are bringing services back online.
- resolved Jul 27, 2025, 04:37 PM UTC
All services have been restored and are operating normally.
Verify Global Email – OWA Login Page Not Loading for Some Users
Affected: Email
Timeline · 2 updates
- monitoring Apr 03, 2025, 03:01 PM UTC
Following last night's successful email maintenance, we are seeing isolated reports of users unable to load the Outlook Web App (OWA) login page at https://mail.verifyglobal.com. This is not a system-wide issue but is instead related to residual browser cache from the previous email environment. If you are experiencing trouble accessing OWA, we recommend clearing your browser cache and trying again. You can also open the URL in a private or incognito browser window. In many cases, performing a hard refresh on the page (by pressing Ctrl + F5) will resolve the issue immediately. We will continue to monitor the environment, but no changes to mail services or backend systems are required at this time. If you continue to experience issues, please open a ticket on the Verify Global Support Portal.
- resolved Apr 04, 2025, 06:16 AM UTC
We’ve completed monitoring and are no longer receiving reports of difficulty accessing the Outlook Web App (OWA). If you continue to experience any issues, please open a ticket on the Verify Global Support Portal.
Verify Global Email Delivery Issues
Affected: Email
Timeline · 4 updates
- investigating Mar 18, 2025, 04:29 AM UTC
We are investigating intermittent email delivery issues affecting some users on the Verify Global email system. Impacted users may experience delays or Non-Delivery Reports (NDRs). If you are affected, please open a ticket on the Verify Global Support Portal (https://support.verifyglobal.com/) and include relevant details. We are actively working to resolve the issue and will share further updates as they become available.
- identified Mar 18, 2025, 06:57 PM UTC
We have identified the cause of email delays and are implementing a fix to restore normal delivery.
- monitoring Mar 18, 2025, 09:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 19, 2025, 02:09 AM UTC
This incident has been resolved.
Email Delivery Issues
Affected: Email
Timeline · 2 updates
- investigating Mar 07, 2025, 10:25 PM UTC
We are currently investigating email delivery issues to external recipients. Messages should continue to resend
- resolved Mar 07, 2025, 11:11 PM UTC
This incident has been resolved.