Veracross experienced a critical incident on January 13, 2025 affecting Documents US, lasting 1h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Documents US
Update timeline
- identified Jan 13, 2025, 07:15 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 13, 2025, 07:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 13, 2025, 08:45 PM UTC
This incident has been resolved.