Veracross incident

Degraded Performance for Subset of Users in Axiom

Minor Resolved View vendor source →

Veracross experienced a minor incident on April 20, 2026 affecting Axiom US, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2026, 01:43 PM UTC
Resolved
Apr 20, 2026, 02:22 PM UTC
Duration
38m
Detected by Pingoru
Apr 20, 2026, 01:43 PM UTC

Affected components

Axiom US

Update timeline

  1. investigating Apr 20, 2026, 01:43 PM UTC

    We are currently investigating reports of degraded performance in Axiom for a subset of users.

  2. monitoring Apr 20, 2026, 01:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 20, 2026, 02:22 PM UTC

    This incident has been resolved.