Veracross incident

Issue with OneRoster Integrations

Notice Resolved View vendor source →

Veracross experienced a notice incident on February 13, 2025 affecting APIv3 US, lasting 3h 4m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2025, 05:59 PM UTC
Resolved
Feb 13, 2025, 09:04 PM UTC
Duration
3h 4m
Detected by Pingoru
Feb 13, 2025, 05:59 PM UTC

Affected components

APIv3 US

Update timeline

  1. investigating Feb 13, 2025, 05:59 PM UTC

    We are currently investigating an issue with OneRoster integrations. We recommend pausing any active OneRoster syncs until this issue has been resolved.

  2. resolved Feb 13, 2025, 09:04 PM UTC

    This issue has been resolved and syncing can resume. We advise schools using OneRoster-based integrations to manually re-run those integrations from their vendor's interface at this time.