Veracross incident

Degraded Performance for Small Subset of Users

Minor Resolved View vendor source →

Veracross experienced a minor incident on February 13, 2025 affecting Axiom US and Documents US, lasting 5h 21m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2025, 04:00 PM UTC
Resolved
Feb 13, 2025, 09:21 PM UTC
Duration
5h 21m
Detected by Pingoru
Feb 13, 2025, 04:00 PM UTC

Affected components

Axiom USDocuments US

Update timeline

  1. investigating Feb 13, 2025, 04:00 PM UTC

    We are aware of an issue impacting performance for a small subset of clients.

  2. resolved Feb 13, 2025, 09:21 PM UTC

    This incident has been resolved.