Veracross incident

Data Package SFTP Upload Failures

Minor Resolved View vendor source →

Veracross experienced a minor incident on May 16, 2025 affecting Axiom US and Axiom EU and 1 more component, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
May 16, 2025, 03:11 AM UTC
Resolved
May 16, 2025, 04:13 AM UTC
Duration
1h 1m
Detected by Pingoru
May 16, 2025, 03:11 AM UTC

Affected components

Axiom USAxiom EUAxiom AU

Update timeline

  1. investigating May 16, 2025, 03:11 AM UTC

    We are currently investigating reports that data package SFTP uploads are failing.

  2. resolved May 16, 2025, 04:13 AM UTC

    We have identified and resolved the issue that was causing SFTP upload errors to appear on data package exports.