Veracross incident

Email Delivery Delays for a Subset of Customers

Minor Resolved View vendor source →

Veracross experienced a minor incident on October 24, 2025 affecting Email & SMS, lasting 2h 55m. The incident has been resolved; the full update timeline is below.

Started
Oct 24, 2025, 01:52 PM UTC
Resolved
Oct 24, 2025, 04:47 PM UTC
Duration
2h 55m
Detected by Pingoru
Oct 24, 2025, 01:52 PM UTC

Affected components

Email & SMS

Update timeline

  1. investigating Oct 24, 2025, 01:52 PM UTC

    We are investigating an issue causing email delivery delays for a subset of customers.

  2. monitoring Oct 24, 2025, 03:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 24, 2025, 04:47 PM UTC

    This incident has been resolved.