Veracross incident

Issue Impacting Composer, Online (Re-)Enrollment, Program Registration, and Admissions 2.0 for Subset of Users

Minor Resolved View vendor source →

Veracross experienced a minor incident on February 2, 2026 affecting Admissions 2.0 & Enrollment and Email & SMS, lasting 2h 33m. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2026, 07:34 PM UTC
Resolved
Feb 02, 2026, 10:08 PM UTC
Duration
2h 33m
Detected by Pingoru
Feb 02, 2026, 07:34 PM UTC

Affected components

Admissions 2.0 & EnrollmentEmail & SMS

Update timeline

  1. investigating Feb 02, 2026, 07:34 PM UTC

    We are investigating an issue that is impacting Composer, Online (Re-)Enrollment, Program Registration, and Admissions 2.0 for a subset of users.

  2. investigating Feb 02, 2026, 08:26 PM UTC

    Composer performance has returned to normal.

  3. resolved Feb 02, 2026, 10:08 PM UTC

    This issue has been resolved, but we continue to closely monitor system performance.