Vena Solutions experienced a major incident on January 23, 2025 affecting EU1, lasting 40s. The incident has been resolved; the full update timeline is below.
Affected components
EU1
Update timeline
- identified Jan 23, 2025, 01:37 PM UTC
ETL and template functionality was affected between 10:30 UTC and 11:30 UTC, by a failure in some of its supporting systems. ETL jobs running during this time may have been interrupted and would need to be re-submitted.
- resolved Jan 23, 2025, 01:37 PM UTC
The issue is currently resolved and we are closely monitoring the affected systems.