Vena Solutions experienced a minor incident on February 14, 2025 affecting US1 and US2 and 1 more component, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
US1US2US3US4EU1EU2CA3SS
Update timeline
- investigating Feb 14, 2025, 01:28 AM UTC
We are currently investigating an issue impacting users with 2FA enabled, preventing them from logging into Vena. This is due to an ongoing issue with Duo, our 2FA provider. Our support teams are actively engaged, and we will keep you updated on our progress.
- monitoring Feb 14, 2025, 01:46 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 14, 2025, 01:46 AM UTC
We are continuing to monitor for any further issues.
- monitoring Feb 14, 2025, 01:47 AM UTC
We are continuing to monitor for any further issues.
- resolved Feb 14, 2025, 02:01 AM UTC
This incident has been resolved.