Vena Solutions experienced a major incident on February 21, 2025 affecting EU1, lasting 11h 30m. The incident has been resolved; the full update timeline is below.
Affected components
EU1
Update timeline
- investigating Feb 21, 2025, 03:26 PM UTC
We are currently investigating an issue impacting the Vena Copilot Service in EU1, the service is currently unavailable to end users in EU1. We apologize for the inconvenience and appreciate your patience while our engineering teams are actively investigating the issue, and will provide updates as soon as more information is available.
- monitoring Feb 22, 2025, 02:24 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 22, 2025, 02:56 AM UTC
This incident has been resolved.