Vena Solutions incident

US1 unable to login

Notice Resolved View vendor source →

Vena Solutions experienced a notice incident on April 2, 2025 affecting US1, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2025, 01:08 PM UTC
Resolved
Apr 02, 2025, 02:02 PM UTC
Duration
54m
Detected by Pingoru
Apr 02, 2025, 01:08 PM UTC

Affected components

US1

Update timeline

  1. investigating Apr 02, 2025, 01:08 PM UTC

    We are currently investigating an issue impacting the US1 Vena hub, with users unable to log in. Our support teams are engaged and we will keep you updated on our progress.

  2. monitoring Apr 02, 2025, 01:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 02, 2025, 02:02 PM UTC

    This incident has been resolved.