Vena Solutions incident

Report Book Creation Error

Minor Resolved View vendor source →

Vena Solutions experienced a minor incident on April 23, 2025 affecting US1 and US2 and 1 more component, lasting 18h 34m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2025, 06:49 PM UTC
Resolved
Apr 24, 2025, 01:23 PM UTC
Duration
18h 34m
Detected by Pingoru
Apr 23, 2025, 06:49 PM UTC

Affected components

US1US2CA3

Update timeline

  1. investigating Apr 23, 2025, 06:49 PM UTC

    We are currently investigating an issue affecting Report Books functionality. Users attempting to create a new Report Book are encountering errors. Our support teams are actively engaged in resolving this issue, and we will provide updates on our progress. Thank you for your patience.

  2. identified Apr 23, 2025, 08:05 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 24, 2025, 02:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 24, 2025, 01:23 PM UTC

    This incident has been resolved.