Vena Solutions experienced a minor incident on May 13, 2025 affecting CA4, lasting 1h 42m. The incident has been resolved; the full update timeline is below.
Affected components
CA4
Update timeline
- investigating May 13, 2025, 07:10 PM UTC
We are currently investigating an issue impacting the Vena Template Service in the CA4 hub. This is resulting in end users experiencing errors when attempting to perform a template save. We apologize for the inconvenience and appreciate your patience while our engineering teams actively investigate this issue.
- identified May 13, 2025, 08:45 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 13, 2025, 08:48 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 13, 2025, 08:53 PM UTC
This incident has been resolved.