- Detected by Pingoru
- Jun 26, 2026, 08:35 PM UTC
- Resolved
- Jun 26, 2026, 09:02 PM UTC
- Duration
- 27m
Affected: Direct Monitoring (Web App (app.withvector.com))Direct Monitoring (Core Services (API Requests))
Timeline · 2 updates
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investigating Jun 26, 2026, 08:35 PM UTC
Our engineers are investigating an indexing backup that may cause loading delays.
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resolved Jun 26, 2026, 09:02 PM UTC
Our engineers have resolved the issue. All services are operational.
Read the full incident report →
- Detected by Pingoru
- Jun 23, 2026, 12:21 PM UTC
- Resolved
- Jun 23, 2026, 02:03 PM UTC
- Duration
- 1h 42m
Affected: Direct Monitoring (Web App (app.withvector.com))Direct Monitoring (Core Services (API Requests))Direct Monitoring (Mobile Web (m.withvector.com))
Timeline · 2 updates
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investigating Jun 23, 2026, 12:21 PM UTC
Our engineers are investigating loading delays.
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resolved Jun 23, 2026, 02:03 PM UTC
Our engineers have resolved an issue preventing entities from flowing.
Read the full incident report →
- Detected by Pingoru
- Jun 17, 2026, 08:58 PM UTC
- Resolved
- Jun 17, 2026, 08:58 PM UTC
- Duration
- —
Affected: Direct Monitoring (Web App (app.withvector.com))Direct Monitoring (Core Services (API Requests))Direct Monitoring (Mobile Web (m.withvector.com))Direct Monitoring (SFTP Server)
Timeline · 1 update
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investigating Jun 17, 2026, 08:58 PM UTC
Our engineers are working to resolve a spike in events that are causing delays across our servers.
Read the full incident report →
- Detected by Pingoru
- Jun 17, 2026, 02:09 PM UTC
- Resolved
- Jun 17, 2026, 10:37 PM UTC
- Duration
- 8h 28m
Affected: Direct Monitoring (Web App (app.withvector.com))Direct Monitoring (Core Services (API Requests))Direct Monitoring (Mobile Web (m.withvector.com))Direct Monitoring (SFTP Server)
Timeline · 4 updates
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investigating Jun 17, 2026, 02:09 PM UTC
Our engineers are monitoring our servers after a brief period of latency. Views may be slow to load.
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investigating Jun 17, 2026, 02:09 PM UTC
Services are degraded at this time. Our engineers are aware of the issues and working on identifying and resolving them.
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resolved Jun 17, 2026, 08:58 PM UTC
Our engineers have observed consistent stability in server activity.
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resolved Jun 17, 2026, 10:37 PM UTC
Queue backups resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 16, 2026, 12:51 PM UTC
- Resolved
- Jun 17, 2026, 01:33 AM UTC
- Duration
- 12h 42m
Affected: Direct Monitoring (Web App (app.withvector.com))Direct Monitoring (Core Services (API Requests))Direct Monitoring (Mobile Web (m.withvector.com))
Timeline · 2 updates
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investigating Jun 16, 2026, 12:51 PM UTC
Our engineers are investigating an issue preventing workflows from proceeding.
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resolved Jun 17, 2026, 01:33 AM UTC
Our engineers have resolved the brief period of downtime. Workflows should proceed as expected.
Read the full incident report →
- Detected by Pingoru
- Jun 15, 2026, 04:48 PM UTC
- Resolved
- Jun 16, 2026, 01:12 AM UTC
- Duration
- 8h 24m
Affected: Direct Monitoring (Web App (app.withvector.com))Direct Monitoring (Core Services (API Requests))Direct Monitoring (Mobile Web (m.withvector.com))
Timeline · 2 updates
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investigating Jun 15, 2026, 04:48 PM UTC
Our engineers are working to resolve server backups that are causing moderate delays across services.
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resolved Jun 16, 2026, 01:12 AM UTC
Our engineers have resolved the queue backups; all services are functional.
Read the full incident report →
- Detected by Pingoru
- Jun 12, 2026, 05:07 PM UTC
- Resolved
- Jun 12, 2026, 05:07 PM UTC
- Duration
- —
Affected: Direct Monitoring (Web App (app.withvector.com))Direct Monitoring (Core Services (API Requests))Direct Monitoring (Mobile Web (m.withvector.com))Direct Monitoring (SFTP Server)
Timeline · 1 update
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resolved Jun 12, 2026, 05:07 PM UTC
Our servers have fully recovered and all services have been restored.
Read the full incident report →
- Detected by Pingoru
- Jun 12, 2026, 01:05 PM UTC
- Resolved
- Jun 12, 2026, 05:07 PM UTC
- Duration
- 4h 2m
Affected: Direct Monitoring (Web App (app.withvector.com))Direct Monitoring (Core Services (API Requests))Direct Monitoring (Mobile Web (m.withvector.com))Direct Monitoring (SFTP Server)
Timeline · 3 updates
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investigating Jun 12, 2026, 01:05 PM UTC
Our engineers are aware of an issue impacting server connection and actively investigating. We will provide an update on the hour.
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investigating Jun 12, 2026, 01:05 PM UTC
System recovery update - functionality restored with minor delays. Our engineers are aware of an issue impacting server connection and actively investigating. We will provide an update on the hour.
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resolved Jun 12, 2026, 05:07 PM UTC
Our servers have fully recovered and all services have been restored.
Read the full incident report →
- Detected by Pingoru
- Jun 12, 2026, 01:02 PM UTC
- Resolved
- Jun 12, 2026, 08:48 PM UTC
- Duration
- 7h 46m
Affected: Direct Monitoring (Web App (app.withvector.com))Direct Monitoring (Core Services (API Requests))Direct Monitoring (Mobile Web (m.withvector.com))Direct Monitoring (SFTP Server)
Timeline · 2 updates
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investigating Jun 12, 2026, 01:02 PM UTC
Our engineers are investigating an issue on our servers that may be causing extreme delays.
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resolved Jun 12, 2026, 08:48 PM UTC
Our engineers have resolved queue backups and all services are operational.
Read the full incident report →
- Detected by Pingoru
- Jun 11, 2026, 12:40 PM UTC
- Resolved
- Jun 12, 2026, 12:55 AM UTC
- Duration
- 12h 15m
Affected: Direct Monitoring (Core Services (API Requests))Direct Monitoring (SFTP Server)
Timeline · 2 updates
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investigating Jun 11, 2026, 12:40 PM UTC
Our engineers are investigating a spike in activity that may cause indexing delays.
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resolved Jun 12, 2026, 12:55 AM UTC
Our engineers have resolved the indexing backup.
Read the full incident report →
- Detected by Pingoru
- Jun 08, 2026, 01:10 PM UTC
- Resolved
- Jun 08, 2026, 04:03 PM UTC
- Duration
- 2h 53m
Affected: Direct Monitoring (Core Services (API Requests))
Timeline · 2 updates
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investigating Jun 08, 2026, 01:10 PM UTC
Our engineers are investigating SMS delays.
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resolved Jun 08, 2026, 04:03 PM UTC
Improved server handling of SMS. All clear.
Read the full incident report →
- Detected by Pingoru
- Jun 05, 2026, 11:08 PM UTC
- Resolved
- Jun 05, 2026, 11:08 PM UTC
- Duration
- —
Affected: Direct Monitoring (Web App (app.withvector.com))Direct Monitoring (Core Services (API Requests))Direct Monitoring (Mobile Web (m.withvector.com))Direct Monitoring (SFTP Server)
Timeline · 1 update
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resolved Jun 05, 2026, 11:08 PM UTC
We are no longer seeing delays or cause for latency and all services are operational.
Read the full incident report →
- Detected by Pingoru
- Jun 05, 2026, 10:23 PM UTC
- Resolved
- Jun 05, 2026, 11:08 PM UTC
- Duration
- 45m
Affected: Direct Monitoring (Web App (app.withvector.com))Direct Monitoring (Core Services (API Requests))Direct Monitoring (Mobile Web (m.withvector.com))Direct Monitoring (SFTP Server)
Timeline · 3 updates
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investigating Jun 05, 2026, 10:23 PM UTC
We are currently experiencing extreme latency across services. Our engineers are urgently investigating.
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investigating Jun 05, 2026, 10:23 PM UTC
We are currently experiencing latency across services. Our engineers are urgently investigating.
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resolved Jun 05, 2026, 11:08 PM UTC
We are no longer seeing delays or cause for latency and all services are operational.
Read the full incident report →
- Detected by Pingoru
- Jun 01, 2026, 03:10 PM UTC
- Resolved
- Jun 01, 2026, 03:10 PM UTC
- Duration
- —
Affected: Direct Monitoring (Web App (app.withvector.com))Direct Monitoring (Core Services (API Requests))Direct Monitoring (Mobile Web (m.withvector.com))Direct Monitoring (SFTP Server)
Timeline · 1 update
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resolved Jun 01, 2026, 03:10 PM UTC
We are seeing full recovery; the incident is resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 01, 2026, 02:20 PM UTC
- Resolved
- Jun 01, 2026, 03:10 PM UTC
- Duration
- 50m
Affected: Direct Monitoring (Web App (app.withvector.com))Direct Monitoring (Core Services (API Requests))Direct Monitoring (Mobile Web (m.withvector.com))Direct Monitoring (SFTP Server)
Timeline · 3 updates
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investigating Jun 01, 2026, 02:20 PM UTC
We are currently seeing major delays on our servers which impact appointments and workflows. We will be back with an update in an hour.
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investigating Jun 01, 2026, 02:20 PM UTC
RESOLVED - We are currently seeing major delays on our servers which impact appointments and workflows. We will be back with an update in an hour.
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resolved Jun 01, 2026, 03:10 PM UTC
We are seeing full recovery; the incident is resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 10, 2026, 05:42 PM UTC
- Resolved
- Apr 10, 2026, 05:47 PM UTC
- Duration
- 5m
Affected: Direct Monitoring (Web App (app.withvector.com))Direct Monitoring (Core Services (API Requests))Direct Monitoring (Mobile Web (m.withvector.com))Direct Monitoring (SFTP Server)
Timeline · 2 updates
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investigating Apr 10, 2026, 05:42 PM UTC
Our engineers are aware of intermittent API Issues that are causing sitewide downtime. We are actively working to resolve this and will update you on the hour.
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resolved Apr 10, 2026, 05:47 PM UTC
We have identified the root cause. The issue is now resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 30, 2026, 06:19 PM UTC
- Resolved
- Mar 31, 2026, 04:40 PM UTC
- Duration
- 22h 21m
Affected: Direct Monitoring (Web App (app.withvector.com))Direct Monitoring (Core Services (API Requests))Direct Monitoring (Mobile Web (m.withvector.com))
Timeline · 2 updates
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investigating Mar 30, 2026, 06:19 PM UTC
Disappearing check-ins: Records that existed in the system were not returned in the check-in view. Duplicate entries: The same check-in record appeared multiple times in the list view. Inaccurate counts: The bubble count indicators shown in the interface did not match the actual number of rows displayed.
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resolved Mar 31, 2026, 04:40 PM UTC
Service returned to normal: Services were restored and affected customers confirmed check-in data was displaying correctly shortly after the 9:40 AM ET configuration change.
Read the full incident report →
- Detected by Pingoru
- Feb 20, 2026, 03:41 PM UTC
- Resolved
- Feb 20, 2026, 04:40 PM UTC
- Duration
- 59m
Affected: Direct Monitoring (Web App (app.withvector.com))Direct Monitoring (Core Services (API Requests))Direct Monitoring (Mobile Web (m.withvector.com))Direct Monitoring (SFTP Server)
Timeline · 2 updates
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resolved Feb 20, 2026, 03:41 PM UTC
Services are back online.
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resolved Feb 20, 2026, 04:40 PM UTC
Our upstream provider Cloudflare has resumed normal operations and all of our customer traffic should have returned to normal
Read the full incident report →
- Detected by Pingoru
- Nov 18, 2025, 01:27 PM UTC
- Resolved
- Nov 18, 2025, 05:15 PM UTC
- Duration
- 3h 48m
Affected: Direct Monitoring (Web App (app.withvector.com))Direct Monitoring (Mobile Web (m.withvector.com))
Timeline · 2 updates
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investigating Nov 18, 2025, 01:27 PM UTC
Cloudflare outage affecting our websites
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resolved Nov 18, 2025, 05:15 PM UTC
At this time Cloudflare has fixed the majority of their services and while intermittent slowness may be observed, all services appear up and operational at this time.
Read the full incident report →
- Detected by Pingoru
- Oct 01, 2025, 02:37 PM UTC
- Resolved
- Oct 01, 2025, 04:33 PM UTC
- Duration
- 1h 56m
Affected: Direct Monitoring (Web App (app.withvector.com))
Timeline · 2 updates
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investigating Oct 01, 2025, 02:37 PM UTC
We are currently investigating system slowdowns. Services may be degraded at this time. Our engineering team is actively working to investigate and implement a solution. We will provide an update as soon as more information becomes available.
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resolved Oct 01, 2025, 04:33 PM UTC
We have fully recovered. Thank you for your patience as our team worked to resolve this issue.
Read the full incident report →
- Detected by Pingoru
- Sep 04, 2025, 04:09 PM UTC
- Resolved
- Sep 04, 2025, 07:16 PM UTC
- Duration
- 3h 7m
Affected: Direct Monitoring (Web App (app.withvector.com))Direct Monitoring (Core Services (API Requests))Direct Monitoring (Mobile Web (m.withvector.com))
Timeline · 2 updates
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investigating Sep 04, 2025, 04:09 PM UTC
We are currently investigating reports of degraded performance. Our engineering team is actively working to investigate and implement a solution. We will provide an update as soon as more information becomes available. Thank you for your patience.
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resolved Sep 04, 2025, 07:16 PM UTC
We’ve identified the root cause of the issue and deployed a fix. System performance has since stabilized and should now be back to normal. We truly appreciate your patience and partnership as we worked to resolve this.
Read the full incident report →
- Detected by Pingoru
- Jul 18, 2025, 04:06 PM UTC
- Resolved
- Jul 18, 2025, 04:44 PM UTC
- Duration
- 38m
Affected: Direct Monitoring (Web App (app.withvector.com))Direct Monitoring (Core Services (API Requests))
Timeline · 2 updates
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investigating Jul 18, 2025, 04:06 PM UTC
Some Vector services may be degraded due to an issue with Google Cloud Services. We are seeing that they are beginning to recover, and we are continuing to process anything that was stalled during Google's service degradation period
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resolved Jul 18, 2025, 04:44 PM UTC
All services should be running normal at this time
Read the full incident report →
- Detected by Pingoru
- Jul 17, 2025, 05:30 PM UTC
- Resolved
- Jul 17, 2025, 07:30 PM UTC
- Duration
- 2h
Affected: Direct Monitoring (Web App (app.withvector.com))Direct Monitoring (Core Services (API Requests))
Timeline · 2 updates
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investigating Jul 17, 2025, 05:30 PM UTC
Vector services are currently degraded due to an issue with Google Cloud Services. This is a global internet issue and not Vector specific. We are awaiting action from our provider in order to resolve the issue, and we will keep you informed on their progress
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resolved Jul 17, 2025, 07:30 PM UTC
All services have recovered at this time
Read the full incident report →
- Detected by Pingoru
- Jul 11, 2025, 01:18 PM UTC
- Resolved
- Jul 11, 2025, 02:54 PM UTC
- Duration
- 1h 36m
Affected: Direct Monitoring (Web App (app.withvector.com))
Timeline · 2 updates
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investigating Jul 11, 2025, 01:18 PM UTC
Customers using the sales orders page view may find the page view unresponsive.
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resolved Jul 11, 2025, 02:54 PM UTC
The fix is in and the sales order view page is loading
Read the full incident report →
