Vector incident

Delay when processing requests

Resolved after 4 hours 2 minutes, affecting Direct Monitoring (SFTP Server) and Direct Monitoring (Web App (app.withvector.com)) and 1 more, on June 12, 2026.

investigating Jun 12, 2026, 03:59 PM UTC

We are seeing system recovery across services and are monitoring for stability.

Started
Jun 12, 2026, 01:05 PM UTC
Resolved
Jun 12, 2026, 05:07 PM UTC
Duration
4h 2m
Detected by Pingoru
Jun 12, 2026, 01:05 PM UTC

Affected components

Direct Monitoring (SFTP Server)Direct Monitoring (Web App (app.withvector.com))Direct Monitoring (Core Services (API Requests))Direct Monitoring (Mobile Web (m.withvector.com))

Update timeline

  1. investigating Jun 12, 2026, 01:05 PM UTC

    System recovery update - functionality restored with minor delays. Our engineers are aware of an issue impacting server connection and actively investigating. We will provide an update on the hour.

  2. investigating Jun 12, 2026, 03:59 PM UTC

    We are seeing system recovery across services and are monitoring for stability.

  3. resolved Jun 12, 2026, 05:07 PM UTC

    Our servers have fully recovered and all services have been restored.

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