Vector incident

Customer Web Portal intermi...

Major Resolved View vendor source →

Vector experienced a major incident on November 18, 2025 affecting Direct Monitoring (Web App (app.withvector.com)) and Direct Monitoring (Mobile Web (m.withvector.com)), lasting 3h 48m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 01:27 PM UTC
Resolved
Nov 18, 2025, 05:15 PM UTC
Duration
3h 48m
Detected by Pingoru
Nov 18, 2025, 01:27 PM UTC

Affected components

Direct Monitoring (Web App (app.withvector.com))Direct Monitoring (Mobile Web (m.withvector.com))

Update timeline

  1. investigating Nov 18, 2025, 01:27 PM UTC

    Cloudflare outage affecting our websites

  2. resolved Nov 18, 2025, 05:15 PM UTC

    At this time Cloudflare has fixed the majority of their services and while intermittent slowness may be observed, all services appear up and operational at this time.