ValidSign Outage History

ValidSign degraded · 1 active incident View live status →

ValidSign had 7 outages in the last 2 years totaling 884h 45m of downtime — averaging 0.3 incidents per month.

There were 7 ValidSign outages since May 9, 2025 totaling 884h 45m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.validsign.nl

Major May 1, 2026

Emergency maintenance

Detected by Pingoru
May 01, 2026, 11:24 PM UTC
Resolved
May 03, 2026, 04:47 PM UTC
Duration
1d 17h
Affected: ValidSign Frontend (try.validsign.eu)ValidSign API (try.validsign.eu)
Timeline · 2 updates
  1. monitoring May 01, 2026, 11:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. resolved May 03, 2026, 04:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 23, 2025

Degraded performance

Detected by Pingoru
Dec 23, 2025, 04:30 PM UTC
Resolved
Dec 23, 2025, 09:09 PM UTC
Duration
4h 39m
Affected: ValidSign Frontend (my.validsign.eu)ValidSign API (my.validsign.eu)
Timeline · 3 updates
  1. identified Dec 23, 2025, 04:30 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Dec 23, 2025, 04:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 23, 2025, 09:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 22, 2025

Degraded Performance on the application

Detected by Pingoru
Dec 22, 2025, 08:56 AM UTC
Resolved
Dec 22, 2025, 12:07 PM UTC
Duration
3h 10m
Affected: ValidSign Frontend (my.validsign.eu)ValidSign API (my.validsign.eu)
Timeline · 3 updates
  1. investigating Dec 22, 2025, 08:56 AM UTC

    We are currently investigating this issue.

  2. monitoring Dec 22, 2025, 09:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 22, 2025, 12:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 18, 2025

Incident validsign.nl domain due to a Cloudflare disturbance

Detected by Pingoru
Nov 18, 2025, 11:45 AM UTC
Resolved
Nov 18, 2025, 04:03 PM UTC
Duration
4h 18m
Affected: DigiDAFAS integration
Timeline · 3 updates
  1. identified Nov 18, 2025, 01:32 PM UTC

    Cloudflare has found a root cause and is trying to resolve the issue. You can experience issues on all validsign.nl hosted applications of ValidSign, such as AFAS, SSO or DigiD

  2. monitoring Nov 18, 2025, 03:03 PM UTC

    Cloudflare implemented a fix on their side, which resolves our issues. We will closely monitor the situation. For now, all systems are operational again.

  3. resolved Nov 18, 2025, 04:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 23, 2025

Incident ValidSign environment

Detected by Pingoru
Oct 23, 2025, 09:54 AM UTC
Resolved
Oct 23, 2025, 10:28 AM UTC
Duration
33m
Affected: ValidSign Frontend (my.validsign.eu)ValidSign API (my.validsign.eu)
Timeline · 3 updates
  1. investigating Oct 23, 2025, 09:54 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 23, 2025, 10:02 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 23, 2025, 10:28 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 17, 2025

Disturbance during signing confirmation

Detected by Pingoru
Sep 17, 2025, 08:03 AM UTC
Resolved
Sep 19, 2025, 09:02 PM UTC
Duration
2d 12h
Affected: ValidSign Frontend (my.validsign.eu)
Timeline · 4 updates
  1. investigating Sep 17, 2025, 08:03 AM UTC

    We are currently investigating this issue.

  2. investigating Sep 18, 2025, 08:21 AM UTC

    We are continuing to investigate the issue. We have made adjustments, but we are noticing that there are still some delays.

  3. investigating Sep 19, 2025, 09:01 PM UTC

    We are continuing to investigate this issue.

  4. resolved Sep 19, 2025, 09:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 9, 2025

DNS issues on the validsign.nl domain

Detected by Pingoru
May 09, 2025, 06:00 AM UTC
Resolved
Jun 10, 2025, 07:41 AM UTC
Duration
32d 1h
Affected: ValidSign Frontend (my.validsign.eu)ValidSign API (my.validsign.eu)AFAS integration
Timeline · 4 updates
  1. identified May 09, 2025, 10:01 AM UTC

    We are currently experiencing DNS issues with our ValidSign domain. We are working closely with our DNS provider to investigate the root cause and address the issues as soon as possible. This could affect all applications with a validsign.nl domain.

  2. identified May 09, 2025, 02:45 PM UTC

    We currently still experience issues with our DNS (validsign.nl) domain, which might impact several parts of our application like SSO and AFAS. We will implement changes to our DNS configuration over the upcoming weekend to mitigate the issues and will update you accordingly.

  3. monitoring May 10, 2025, 05:57 PM UTC

    We have successfully implemented mitigating measures to restore the validsign.nl domain to its normal operation and implemented additional safety measures to preserve issues from happening. We will continue to monitor the status and performance of our domain over the upcoming days and weeks.

  4. resolved Jun 10, 2025, 07:41 AM UTC

    This incident has been resolved.

Read the full incident report →