ValidSign incident

Incident ValidSign environment

Critical Resolved View vendor source →

ValidSign experienced a critical incident on October 23, 2025 affecting ValidSign Frontend (my.validsign.eu) and ValidSign API (my.validsign.eu), lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2025, 09:54 AM UTC
Resolved
Oct 23, 2025, 10:28 AM UTC
Duration
33m
Detected by Pingoru
Oct 23, 2025, 09:54 AM UTC

Affected components

ValidSign Frontend (my.validsign.eu)ValidSign API (my.validsign.eu)

Update timeline

  1. investigating Oct 23, 2025, 09:54 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 23, 2025, 10:02 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 23, 2025, 10:28 AM UTC

    This incident has been resolved.