ValidSign incident

Degraded performance

Minor Resolved View vendor source →

ValidSign experienced a minor incident on December 23, 2025 affecting ValidSign Frontend (my.validsign.eu) and ValidSign API (my.validsign.eu), lasting 4h 39m. The incident has been resolved; the full update timeline is below.

Started
Dec 23, 2025, 04:30 PM UTC
Resolved
Dec 23, 2025, 09:09 PM UTC
Duration
4h 39m
Detected by Pingoru
Dec 23, 2025, 04:30 PM UTC

Affected components

ValidSign Frontend (my.validsign.eu)ValidSign API (my.validsign.eu)

Update timeline

  1. identified Dec 23, 2025, 04:30 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Dec 23, 2025, 04:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 23, 2025, 09:09 PM UTC

    This incident has been resolved.