ValidSign incident

Degraded Performance on the application

Minor Resolved View vendor source →

ValidSign experienced a minor incident on December 22, 2025 affecting ValidSign Frontend (my.validsign.eu) and ValidSign API (my.validsign.eu), lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2025, 08:56 AM UTC
Resolved
Dec 22, 2025, 12:07 PM UTC
Duration
3h 10m
Detected by Pingoru
Dec 22, 2025, 08:56 AM UTC

Affected components

ValidSign Frontend (my.validsign.eu)ValidSign API (my.validsign.eu)

Update timeline

  1. investigating Dec 22, 2025, 08:56 AM UTC

    We are currently investigating this issue.

  2. monitoring Dec 22, 2025, 09:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 22, 2025, 12:07 PM UTC

    This incident has been resolved.