UTHPC incident

MyAccessID Service is unavailable

Major

Resolved after 47 minutes, affecting Waldur portals (puhuri-portal.neic.no) and Waldur portals (puhuri.metacenter.no) and 1 more, on November 6, 2026.

resolved Nov 06, 2026, 10:17 AM UTC

The MyAccessID service is operational again. Users can now log in to [minu.etais.ee](http://minu.etais.ee) and other Waldur portals using MyAccessID.

Started
Nov 06, 2026, 09:30 AM UTC
Resolved
Nov 06, 2026, 10:17 AM UTC
Duration
47m
Detected by Pingoru
Nov 06, 2026, 09:30 AM UTC

Affected components

Waldur portals (puhuri-portal.neic.no)Waldur portals (puhuri.metacenter.no)ETAIS (minu.etais.ee)Waldur portals (my.lumi-supercomputer.eu)Waldur portals (lumi.deic.dk)Cluster (ondemand.hpc.ut.ee)Waldur portals (account.lumi.cscs.ch)

Update timeline

  1. identified Nov 06, 2026, 09:30 AM UTC

    The MyAccessID service is currently experiencing an outage, preventing users from logging in to minu.etais.ee and other Waldur portals. If TARA is already linked to your account, you can use it to log in while MyAccessID is unavailable. We are monitoring the situation and will provide an update once the service has been restored.

  2. resolved Nov 06, 2026, 10:17 AM UTC

    The MyAccessID service is operational again. Users can now log in to [minu.etais.ee](http://minu.etais.ee) and other Waldur portals using MyAccessID.

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