UTHPC incident

MyAccessID Service Is Currently Unavailable

Major

Resolved after 17 minutes, affecting Waldur portals (puhuri-portal.neic.no) and Waldur portals (puhuri.metacenter.no) and 1 more, on October 28, 2026.

resolved Oct 28, 2026, 09:29 AM UTC

The MyAccessID service is operational again. Users can now log in to [minu.etais.ee](http://minu.etais.ee) and other Waldur portals using MyAccessID. Thank you for your patience.

Started: Oct 28, 2026, 09:12 AM UTC
Resolved: Oct 28, 2026, 09:29 AM UTC
Duration: 17m
Detected by Pingoru: Oct 28, 2026, 09:12 AM UTC

Affected components

Waldur portals (puhuri-portal.neic.no)Waldur portals (puhuri.metacenter.no)ETAIS (minu.etais.ee)Waldur portals (my.lumi-supercomputer.eu)Waldur portals (lumi.deic.dk)Cluster (ondemand.hpc.ut.ee)Waldur portals (account.lumi.cscs.ch)

Update timeline

investigating Oct 28, 2026, 09:12 AM UTC

The MyAccessID service is currently experiencing an outage, preventing users from logging in to [minu.etais.ee](http://minu.etais.ee) and other Waldur portals. If TARA is already linked to your account, you can use it to log in while MyAccessID is unavailable. We are monitoring the situation and will provide an update once the service has been restored.
resolved Oct 28, 2026, 09:29 AM UTC

The MyAccessID service is operational again. Users can now log in to [minu.etais.ee](http://minu.etais.ee) and other Waldur portals using MyAccessID. Thank you for your patience.

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