Is Userpilot down?
Last checked 5m agoNo incidents right now.
Userpilot is operational right now. Last checked 5m ago; the most recent incident resolved 3d ago.
Real-time Userpilot status, recent outages, and incident history — pulled directly from Userpilot's official status page at https://status.userpilot.io every 5 minutes. Pingoru tracks 9 Userpilot services and has captured 11 incidents in the last 90 days (99.51% uptime). Get email, Slack, Discord, or webhook alerts the moment Userpilot reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Event Ingestion (EU)Web Application
Timeline · 2 updates
- investigating · Jun 10, 2026, 04:00 PM UTC
We are currently experiencing an issue affecting our EU hosting region. Our team is actively working on a fix and will share updates as they become available.
- resolved · Jun 10, 2026, 04:28 PM UTC
The issue has been resolved, and everything is working normally now. Thank you for your patience.
Latest: The issue has been resolved, and everything is working normally now. Thank you for your patience.
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- Event Ingestion (US - Standard)
Timeline · 4 updates
- investigating · Apr 28, 2026, 03:07 PM UTC
We are currently experiencing degraded performance affecting data ingestion. Some customers may notice delays in incoming data. Our engineering team is actively investigating and working to restore full performance as quickly as possible. Thank you for your patience.
- investigating · Apr 28, 2026, 03:07 PM UTC
We are currently experiencing degraded performance affecting data ingestion. Some customers may notice delays in incoming data. Our engineering team is actively investigating and working to restore full performance as quickly as possible. Thank you for your patience.
- resolved · Apr 28, 2026, 05:51 PM UTC
A fix has been implemented and deployed, and we are currently monitoring system performance to ensure stability. We will share the postmortem for this incident as a follow-up message. Thank you for your patience.
- resolved · Apr 28, 2026, 06:35 PM UTC
Postmortem The incident was caused by our database background optimization process not running aggressively enough. This allowed data fragments to accumulate across tables used for real-time cache loading. As the number of fragments increased, queries that normally completed in milliseconds were forced to scan across many more fragments than necessary. This significantly increased query latency and led to exhaustion of available database connections, which impacted data ingestion and content publishing performance. To resolve this, we reconfigured our database to optimize these tables more frequently and in smaller batches. This keeps fragment counts low and ensures real-time queries remain fast and stable. Additionally, we have added monitoring and alerting on fragment count and size per table so we can detect abnormal accumulation early and prevent similar incidents in the future.
Latest: Postmortem The incident was caused by our database background optimization process not running aggressively enough. This allowed data fragments to accumulate across tables used for…
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- Event Ingestion (EU)
Timeline · 2 updates
- investigating · Apr 08, 2026, 08:36 AM UTC
We are experiencing service degradation. Our team is actively monitoring and working to restore full performance.
- resolved · Apr 08, 2026, 10:54 AM UTC
The service degradation issue has been fully resolved. Our team has restored normal performance and will continue to monitor the system to ensure stability. Thank you for your patience.
Latest: The service degradation issue has been fully resolved. Our team has restored normal performance and will continue to monitor the system to ensure stability. Thank you for your pati…
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- EU Region Service Degradation ResolvedStarted Jun 10, 2026, 04:00 PM UTC · Resolved Jun 10, 2026, 04:28 PM UTC · 28m
- Userpilot services degradation ResolvedStarted Apr 28, 2026, 03:07 PM UTC · Resolved Apr 28, 2026, 06:35 PM UTC · 3h 28m
- Userpilot services degradation ResolvedStarted Apr 08, 2026, 08:36 AM UTC · Resolved Apr 08, 2026, 10:54 AM UTC · 2h 18m