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Official status page: https://status.userpilot.io · Polled every 5 minutes · 9 components tracked

Real-time Userpilot status, recent outages, and incident history — pulled directly from Userpilot's official status page at https://status.userpilot.io every 5 minutes. Pingoru tracks 9 Userpilot services and has captured 7 incidents in the last 90 days (99.63% uptime). Get email, Slack, Discord, or webhook alerts the moment Userpilot reports a new incident — free for 5 monitors, no credit card.

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Userpilot uptime 99.63% uptime · past 90 days
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Recent outages & incidents

Past 7 days
  1. Userpilot services degradation
    Resolved 3h 28m
    Started Apr 28, 2026, 03:07 PM UTC · Resolved Apr 28, 2026, 06:35 PM UTC
    Event Ingestion (US - Standard)
    5 updates · show timeline
    • investigating · Apr 28, 2026, 03:07 PM UTC

      We are currently experiencing degraded performance affecting data ingestion. Some customers may notice delays in incoming data. Our engineering team is actively investigating and working to restore full performance as quickly as possible. Thank you for your patience.

    • investigating · Apr 28, 2026, 03:07 PM UTC

      We are currently experiencing degraded performance affecting data ingestion. Some customers may notice delays in incoming data. Our engineering team is actively investigating and working to restore full performance as quickly as possible. Thank you for your patience.

    • investigating · Apr 28, 2026, 03:07 PM UTC

      We are currently experiencing degraded performance affecting data ingestion. Some customers may notice delays in incoming data. Our engineering team is actively investigating and working to restore full performance as quickly as possible. Thank you for your patience.

    • resolved · Apr 28, 2026, 05:51 PM UTC

      A fix has been implemented and deployed, and we are currently monitoring system performance to ensure stability. We will share the postmortem for this incident as a follow-up message. Thank you for your patience.

    • resolved · Apr 28, 2026, 06:35 PM UTC

      Postmortem The incident was caused by our database background optimization process not running aggressively enough. This allowed data fragments to accumulate across tables used for real-time cache loading. As the number of fragments increased, queries that normally completed in milliseconds were forced to scan across many more fragments than necessary. This significantly increased query latency and led to exhaustion of available database connections, which impacted data ingestion and content publishing performance. To resolve this, we reconfigured our database to optimize these tables more frequently and in smaller batches. This keeps fragment counts low and ensures real-time queries remain fast and stable. Additionally, we have added monitoring and alerting on fragment count and size per table so we can detect abnormal accumulation early and prevent similar incidents in the future.

    Latest: Postmortem The incident was caused by our database background optimization process not running aggressively enough. This allowed data fragments to accumulate across tables used for…

See the full Userpilot outage history

2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 30 days · 2 incidents
  • Userpilot services degradation Resolved
    Started Apr 28, 2026, 03:07 PM UTC · Resolved Apr 28, 2026, 06:35 PM UTC · 3h 28m
  • Userpilot services degradation Resolved
    Started Apr 08, 2026, 08:36 AM UTC · Resolved Apr 08, 2026, 10:54 AM UTC · 2h 18m

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Track Userpilot uptime & incident history

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Frequently asked questions

What is Userpilot's uptime?
Over the last 90 days, Userpilot reported 99.63% uptime on its official status page. That figure is calculated from the public incident timeline at https://status.userpilot.io — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Userpilot's uptime history rolling forward in real time.
Has Userpilot had outages in 2026?
Yes — Userpilot has had 7 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.
When was the last Userpilot outage?
The most recent Userpilot incident was "Userpilot services degradation", which started on April 28, 2026 and was resolved on April 28, 2026. Pingoru captured this directly from https://status.userpilot.io. See the full incident card above for affected components and the update timeline.
How often does Userpilot have outages?
Based on the last 90 days, Userpilot averages 2.3 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.
Where is Userpilot's status page?
Userpilot's official status page is https://status.userpilot.io. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.
Is Userpilot down right now?
Userpilot is up. Pingoru checks the official status page every 5 minutes and flips this headline the moment Userpilot reports a change. Current status is based on 9 tracked services.
How does Pingoru know if Userpilot is down?
We read https://status.userpilot.io directly, using Userpilot's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.
Where can I get notified when Userpilot has an outage?
Create a free Pingoru account and add Userpilot as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.
Userpilot's status page says the service is up, but I'm having issues — what's wrong?
Three common reasons: • A real Userpilot incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Userpilot issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.
Where does Pingoru get the official Userpilot status?
We use Userpilot's own status page at https://status.userpilot.io. Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.
What does "Up" mean?
All tracked Userpilot components are reporting operational. No incidents are currently affecting service.

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