Userpilot incident

Delayed Data Ingestion

Minor Resolved View vendor source →
Started
Feb 16, 2026, 01:00 PM UTC
Resolved
Feb 16, 2026, 05:30 PM UTC
Duration
4h 30m
Detected by Pingoru
Feb 16, 2026, 01:00 PM UTC

Affected components

Current status by service (Event Ingestion (EU))

Update timeline

  1. investigating Feb 16, 2026, 01:00 PM UTC

    We are currently experiencing a delay in data insertion affecting our ingestion pipeline.

  2. resolved Feb 16, 2026, 05:30 PM UTC

    The issue causing delays in data ingestion has been fully resolved. Ingestion throughput has returned to normal operating levels, and all data is being processed as expected. There was no data loss during the incident. We will publish a post-mortem with additional details and preventive actions in a follow-up communication. Thank you for your patience and understanding.

Looking to track Userpilot downtime and outages?

Pingoru polls Userpilot's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Userpilot reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Userpilot alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Userpilot for free

5 free monitors · No credit card required