Userlike Outage History

Userlike is up right now

Pingoru has recorded 8 incidents for Userlike: 8 in the last 12 months and 2 in the last 90 days.

Source: status.userlike.com

8incidents recorded
8last 12 months
2last 90 days
3 hourstypical duration
Incidents per month
024AprMayJunJulAugSepOctNov0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov0%
Pingoru began tracking Userlike in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026310 of 720 (1%)
May 202600 of 744 (0%)
June 202611 of 720 (0%)
July 202600 of 744 (0%)
August 202617 of 744 (1%)
September 202600 of 720 (0%)
October 202612 of 744 (0%)
November 202600 of 113 (0%)

Incidents, newest first

Minor October 8, 2026 Increase in response time 1h 35m Login, Dashboard, Message Center, API and 2 more

Started Oct 08, 2026, 08:11 PM UTC· resolved Oct 08, 2026, 09:47 PM UTC

  1. investigating Oct 08, 2026, 08:11 PM UTC

    Our servers are currently experiencing an increase in response time and we are investigating possible causes.

  2. identified Oct 08, 2026, 08:39 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 08, 2026, 09:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 08, 2026, 09:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 22, 2026 Increase in response time 6h 43m

Started Aug 22, 2026, 08:29 AM UTC· resolved Aug 22, 2026, 03:13 PM UTC

  1. investigating Aug 22, 2026, 08:29 AM UTC

    Our servers are currently experiencing an increase in response time and we are investigating possible causes.

  2. investigating Aug 22, 2026, 10:44 AM UTC

    We have implemented a workaround that has improved response times and stabilized the affected services. We are closely monitoring the situation while continuing our investigation into the underlying root cause.

  3. monitoring Aug 22, 2026, 02:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 22, 2026, 03:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 22, 2026 Increase in response time 46m Dashboard, Message Center, API

Started Jun 22, 2026, 07:06 AM UTC· resolved Jun 22, 2026, 07:53 AM UTC

  1. investigating Jun 22, 2026, 07:06 AM UTC

    We are currently experiencing increased response times on our servers. As a result, loading times for both the Widget and the Message Center may be slower than usual. Our team is actively investigating the issue and working to identify the root cause. We will provide updates as soon as more information becomes available. Thank you for your patience and understanding.

  2. identified Jun 22, 2026, 07:34 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 22, 2026, 07:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 22, 2026, 07:53 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 30, 2026 Issues sending WhatsApp templates without placeholders 3h 22m

Started Apr 30, 2026, 09:44 AM UTC· resolved Apr 30, 2026, 01:06 PM UTC

  1. investigating Apr 30, 2026, 09:44 AM UTC

    We're aware of an issue affecting the sending of WhatsApp templates and have identified the root cause: the problem is specifically impacting templates that do not contain placeholders. Templates with placeholders are unaffected. Our team is actively working on a fix. In the meantime, as a temporary workaround, we recommend creating new templates that include placeholders. We apologize for the inconvenience and will share an update as soon as the fix is deployed.

  2. monitoring Apr 30, 2026, 10:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 30, 2026, 01:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 10, 2026 Disruptions in WhatsApp Embedded Signup 5h 19m

Started Apr 10, 2026, 09:28 AM UTC· resolved Apr 10, 2026, 02:48 PM UTC

  1. identified Apr 10, 2026, 09:28 AM UTC

    WhatsApp Embedded Signup is currently experiencing an outage on Meta's side, preventing new WhatsApp channel creation. Meta engineers are working on a fix. For updates, see the Meta Status page. https://metastatus.com/whatsapp-business-api#embedded-signup

  2. identified Apr 10, 2026, 09:29 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Apr 10, 2026, 02:48 PM UTC

    Meta has recovered from their outage, and we confirmed that Embedded Signup is functional again. We apologize for any inconvenience that this may have caused.

Read the full incident report →

Minor April 10, 2026 Message Center Issue 53m Message Center

Started Apr 10, 2026, 07:13 AM UTC· resolved Apr 10, 2026, 08:07 AM UTC

  1. identified Apr 10, 2026, 07:13 AM UTC

    We are currently experiencing issues with the Message Center. Messages with AI actions are currently not loading properly. Our development team is already working on a fix. We apologize for the inconvenience and appreciate your patience. Please check this page for the latest updates.

  2. monitoring Apr 10, 2026, 07:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 10, 2026, 08:07 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 9, 2026 Whatsapp Issue 1h 8m

Started Mar 09, 2026, 08:32 AM UTC· resolved Mar 09, 2026, 09:40 AM UTC

  1. investigating Mar 09, 2026, 08:32 AM UTC

    We are currently experiencing some issues with Whatsapp. Our Development Team is working to solve this as soon as possible. We apologize for the inconvenience caused. Please keep an eye on this page for the latest updates.

  2. identified Mar 09, 2026, 08:43 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 09, 2026, 08:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 09, 2026, 09:40 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 20, 2026 Disruptions to the WhatsApp API Messaging Service 5h 33m

Started Jan 20, 2026, 12:59 PM UTC· resolved Jan 20, 2026, 06:32 PM UTC

  1. identified Jan 20, 2026, 12:59 PM UTC

    Our provider 360dialog reports disruptions to the WhatsApp API Messaging Service. For further updates please see https://status.360dialog.com Channels directly connected to Meta are not affected.

  2. monitoring Jan 20, 2026, 01:38 PM UTC

    360dialog has implemented a fix and we are seeing signs of recovery. We are currently monitoring the situation and will update again shortly.

  3. resolved Jan 20, 2026, 06:32 PM UTC

    360dialog reported that the incident was resolved

Read the full incident report →