Userlike experienced a minor incident on August 22, 2026, lasting 6h 43m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 22, 2026, 08:29 AM UTC
Our servers are currently experiencing an increase in response time and we are investigating possible causes.
- investigating Aug 22, 2026, 10:44 AM UTC
We have implemented a workaround that has improved response times and stabilized the affected services. We are closely monitoring the situation while continuing our investigation into the underlying root cause.
- monitoring Aug 22, 2026, 02:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 22, 2026, 03:13 PM UTC
This incident has been resolved.